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Technical
Assistance - an intentional process that uses various strategies over
time to improve the quality of a child care program or individual
provider's practices through visits to the program - in other words,
transferring knowledge into practice.
Early
Childhood Programs can contact Child Care Resource & Referral and request technical assistance including
on-site technical assistance via e-mail, fax, phone call, and/or
visiting our office.
On-Site Technical Assistance
The
primary goal of on-site technical assistance is to enhance the quality
of care children receive. On-site technical assistance provides many
valuable opportunities, including:
- Providing an ongoing mechanism for establishing and reviewing professional development goals
- Allowing for one-on-one training and coaching
- Serving as a bridge between group training and actual staff practices
- Providing support and mentoring to reduce staff stress, burnout, and turnover
- Ensuring quality programming and quality care for children
There are several types of on-site technical assistance available for child care programs.
- Observation and assessment visits - observe and assess the quality of the program (may include a Environment Rating
Scale assessment)
- Support and mentoring visits - assist in the development and implementation of quality improvement and professional
development plans
- Monitoring visits - collaboration with licensing and monitoring agency to assess how a program is meeting objectives and
time line for corrective actions and ABC quality improvements plans
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